Terms & Conditions

Welcome to Iron Valley Gym. By accessing or using our website and facilities, you agree to be bound by these Terms & Conditions. Please read them carefully before becoming a member or using our services.

1. Acceptance of Terms

By accessing this website or using Iron Valley Gym facilities, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or facilities.

2. Membership Eligibility & Requirements

2.1 Age Requirements

• Minimum age for membership is 15 years (with parental consent)
• Members under 18 must have a parent or guardian sign the waiver
• Children under 15 may use the facility only with adult supervision
• Senior members (60+) are welcome with appropriate program modifications

2.2 Health & Safety

• You must disclose any medical conditions or injuries during registration
• Consult your physician before starting any fitness program
• We reserve the right to require a doctor's clearance for certain activities
• Pregnant members must inform trainers and obtain medical clearance
• You are responsible for your own health and safety during workouts

2.3 Member Conduct

• Treat all members and staff with respect - no harassment or inappropriate behavior
• Proper gym attire must be worn at all times
• Equipment must be re-racked and wiped down after use
• No food or glass bottles on the gym floor (water bottles allowed)
• No photography/videography of others without consent
• Violation may result in membership suspension or termination

3. Membership Plans & Payments

3.1 Membership Types

• Essential (₹2,499/month): Gym access 6am-10pm, locker access, 1 free PT session
• Pro (₹4,999/month): 24/7 access, unlimited group classes, 4 PT sessions/month, diet plan
• Elite (₹7,999/month): Unlimited PT, full recovery zone, nutrition tracking, guest passes

3.2 Billing & Payments

• Membership fees are billed monthly/quarterly/annually based on your plan
• Payments are processed via secure payment gateway
• Auto-debit available for monthly memberships
• Late payments may incur a ₹500 late fee after 7 days
• Membership will be suspended after 15 days of non-payment

3.3 Freezing & Cancellation

• Freeze: Members may freeze membership for up to 3 months per year (medical/travel reasons)
• Cancellation: 30-day written notice required for cancellation
• No cancellation fees for memberships active for more than 3 months
• Pro-rated refunds available for annual memberships within first 3 months
• Freeze requests must be submitted at least 7 days in advance

4. Facility Usage & Safety

4.1 Access & Security

• 24/7 access available for Pro and Elite members via keycard system
• Keycards are non-transferable - sharing will result in membership termination
• Lost keycards: ₹500 replacement fee
• Facility monitored by 24/7 CCTV surveillance for safety
• Emergency call buttons located throughout the facility

4.2 Equipment Usage

• Use equipment only for intended purposes
• Report any damaged equipment to staff immediately
• Proper form and technique required - ask trainers for guidance
• Wipe down equipment after each use with provided sanitizers
• Return weights and accessories to proper storage

4.3 Guest Policy

• Essential members: ₹500 per guest visit
• Pro members: 1 free guest pass/month, ₹300 thereafter
• Elite members: 2 free guest passes/month, ₹200 thereafter
• Guests must sign waiver and be accompanied by member at all times
• Maximum 2 guests per visit

5. Personal Training & Classes

5.1 Booking & Cancellation

• Classes can be booked up to 7 days in advance via mobile app
• Cancel classes at least 2 hours before to avoid penalty
• 3 no-shows within 30 days will result in 1-week class booking suspension
• Personal training sessions: 24-hour cancellation notice required
• Late cancellations may forfeit session (for PT packages)

5.2 Trainer Guidelines

• All trainers are certified professionals with valid credentials
• Respect trainer instructions - they are for your safety
• Communicate any discomfort or pain immediately
• Results vary based on individual effort, consistency, and adherence

6. Liability & Waiver

6.1 Assumption of Risk

• You acknowledge that physical exercise involves inherent risks including injury
• You assume all risks associated with your participation
• Iron Valley Gym is not liable for injuries resulting from your actions or negligence
• You agree to follow all safety guidelines and trainer instructions

6.2 Waiver

• By signing up, you waive any claims against Iron Valley Gym for ordinary negligence
• This waiver does not apply to gross negligence or willful misconduct
• You agree to indemnify the gym against claims arising from your actions

7. Intellectual Property

• All content on this website is property of Iron Valley Gym
• "Iron Valley Gym" name, logo, and branding are registered trademarks
• You may not reproduce, distribute, or modify our content without permission
• Unauthorized use of our branding will result in legal action

8. Privacy & Data Protection

• We collect personal information as outlined in our Privacy Policy
• Your data is protected with industry-standard security measures
• We never share your personal information with third parties without consent
• You have the right to access, modify, or delete your data
• Contact us for any privacy concerns or data requests

9. Code of Conduct & Disciplinary Action

• Respect all members, staff, and facility property
• No inappropriate behavior, harassment, or discrimination
• No use of performance-enhancing drugs on premises
• Violations may result in warnings, suspension, or permanent termination
• No refunds for terminated memberships due to policy violations

10. Modifications to Terms

We reserve the right to modify these Terms & Conditions at any time. Members will be notified of significant changes via email. Continued use of facilities after changes constitutes acceptance of new terms.

11. Governing Law & Dispute Resolution

• These Terms are governed by the laws of India
• Any disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra
• Disputes shall first attempt resolution through mediation
• Members agree to arbitration as the primary dispute resolution method

12. Contact Information

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