Privacy Policy
Last Updated: March 22, 2026
At Iron Valley Gym ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This privacy policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information when you sign up for membership or contact us:
- Full Name - for membership registration and identification
- Email Address - for membership communications and updates
- Phone Number - for WhatsApp communication and emergency contact
- Age & Date of Birth - for safety and appropriate program recommendations
- Fitness Goals - to personalize your training experience
- Medical Information - to ensure safe training (optional, with consent)
- Address - for membership billing and correspondence
1.2 Automatically Collected Information
- Cookies - for website functionality and analytics
- IP Address - for security and fraud prevention
- Browser Information - to optimize website experience
- Access Logs - for facility security (24/7 surveillance)
2. How We Use Your Information
- To process and manage your gym membership
- To communicate with you about classes, schedules, and updates
- To personalize your training and fitness recommendations
- To improve our facilities and services
- To prevent fraud and ensure facility security
- To comply with legal and safety regulations
- To send promotional offers (with your consent)
3. Data Protection & Security
We implement robust security measures to protect your information:
- SSL/HTTPS encryption for all data transmission
- Secure servers with firewall protection
- 24/7 CCTV surveillance for facility safety
- Keycard access system for members only
- Limited staff access to personal data
- Regular data audits and secure deletion protocols
4. Third-Party Services
We use the following third-party services to enhance your experience:
- WhatsApp - for member communication and inquiries
- Google Maps - to show our facility location
- Google Fonts & Font Awesome - for website styling
- Payment Processors - for membership payments (secure and encrypted)
- Member Management System - for membership administration
5. Cookies Policy
Cookie Notice: We use essential cookies to ensure our website functions properly. These cookies help with navigation, form submissions, and remembering your preferences. By continuing to use our site, you consent to our use of cookies.
We use the following types of cookies:
- Essential Cookies: Required for website functionality and security
- Analytics Cookies: To understand how visitors use our site (anonymous)
- Preference Cookies: To remember your settings and preferences
6. Your Rights
As a member or website visitor, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete information
- Request deletion of your data (subject to membership obligations)
- Opt-out of marketing communications
- Receive a copy of your data in portable format
- Withdraw consent at any time
To exercise these rights, contact us at hello@ironvalleygym.com
7. Facility Security & Surveillance
For the safety of our members and staff:
- Our facility is monitored by 24/7 CCTV surveillance
- Entry is controlled by keycard access system
- Security footage is stored securely and only accessed when necessary
- All members must sign in upon entry for safety tracking
8. Children's Privacy
Our gym welcomes members aged 15 and above. For members under 18, we require parental consent and supervision. We do not knowingly collect data from children under 13 without parental consent.
9. Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The latest version will always be posted on this page with the revision date. Significant changes will be communicated to members via email.
10. Contact Us
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